Red Snapper Recruitment are seeking an experienced and motivated Community Services Manager to lead a frontline domestic abuse service across Coventry and Leicester. You will manage and support a team delivering high-quality, trauma-informed services to those at high risk of harm, with a strong focus on multi-agency working, safeguarding, and service development.
Job Title: Community Services Manager
Location: Coventry
Hours: 37.5 hours per week, including some weekends and participation in the out-of-hours rota
Salary: £35,000
Key Responsibilities:
- Lead and manage a team providing direct support to survivors of domestic abuse
- Ensure risk assessments, safety planning, and MARAC processes are robust and survivor-focused
- Deliver supervision, case reviews, and staff development
- Contribute to strategic planning, funding applications, and governance processes
- Represent the service in multi-agency and strategic meetings, strengthening partnerships
- Oversee monitoring and evaluation to assess impact and guide service improvements
- Ensure services are inclusive, culturally competent, and legally compliant
Essential Experience & Skills:
- Proven experience managing services for high-risk domestic abuse or vulnerable individuals
- Strong leadership and staff supervision skills
- Experience working within governance structures and supporting board decisions
- Knowledge of safeguarding, risk management, and relevant legislation
- Ability to build and maintain multi-agency relationships
- Financial management and fundraising experience
- Excellent communication, organisational and strategic planning skills
Qualifications & Requirements:
- Relevant management qualification or equivalent experience
- Experience working with women and children from diverse and marginalised communities
- Full driving licence, access to a vehicle, and business insurance
- Enhanced DBS clearance
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