Tenant Support Worker (NTX933817)

Tenant Support Worker:
 
Role: Tenant Support Worker
Location: Bradford
Duration: Permanent / Full Time
Salary: £23,950

You must be a driver with access to a car and business insurance.

These are full time, permanent positions, based in Bradford and offer’s a salary of £23,950, rising to £25,416 after the successful completion of the probationary period.

Key Responsibilities:

  • On-board and off board residents, ensuring paperwork completion
  • Introduce residents to the CHA Pathway and property information
  • Explain license agreements and house rules
  • Assist with housing benefit applications
  • Update internal software and documents regularly
  • Conduct weekly support sessions
  • Create and update risk assessments and support plans
  • Connect residents with local support services
  • Provide prompt responses to resident inquiries
  • Assist residents in accessing food banks
  • Offer support with financial budgeting
  • Manage property-related matters

Requirements:

  • DBS
  • Collaborative and team-oriented mind-set
  • Confident with excellent people skills
  • Commitment to continuous professional development
  • Dedication to improving efficiency and service quality
  • Promotion of equality and diversity
  • Adherence to health and safety protocols
  • Proactive risk management

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